About MSB Travel


WHY USE A TRAVEL ADVISOR?

Booking a vacation can be extremely stressful if you approach it the DIY way. With so much information available on the internet, you can literally spend hours in front of a computer jumping from one site to another searching for the best vacation to only end up frustrated with more unanswered questions.

Travelers can save time, money and a whole lot of headaches by using a travel advisor. We can provide everything you need to book a perfect vacation: packing necessities, various modes of transportation, early booking discounts, special fares, hotel deals and most importantly be your personal advocate.

From cruises and resorts to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you.

Travel is our passion. Let us do the work for you.

Personalized Services

We offer expert advice and personal service that you can’t get from a dot-com. We work hard at building long-lasting relationships with you. We want to learn your interests and lifestyles, as well as your dispositions. Whether you are looking for a romantic getaway, a family cruise or a European adventure, we will match your needs to the perfect travel experience just for you.

Your Travel Advisor

Travel is complex especially if you are not sure where you want to go, traveling abroad, with little ones, or in a group. There are literally hundreds of details that go into every trip- land or cruise. We’ll guide you through the entire travel planning process. We have exclusive tools that will guide you through packing for the right trip, book the best shore excursions for your activity level, plus provide you with social media tools that help you share your plans with other members in your traveling group and so much more.

We are here for you. We stay abreast of the most current and timely promotions. No two travelers are alike. Through our knowledge and research, we make sure you get the best value at the best price for the trip that is right for you. We are destination specialists and experienced travelers and can give you insider tips based on our experiences and connections.

Your Personal Advocate

We have a pulse on the industry and have up-to-date information on what’s hot and happening in travel. We are here to help if something should go wrong before or during your trip such as canceled flights or revised itineraries. Your well-earned vacation time is precious.

One-Stop Shop

Like a personal shopper, we can provide one-stop travel shopping for you. We can handle air arrangements, rental cars, shore excursions, cruise accommodations and hotel stays, tours, weddings and events, honeymoon and celebration registries, travel insurance, passport and visa services and so much more- with suggestions that are in the best interest of you, not the supplier.

Experience, Education, Certification and Specialization

Through an on-going and time-consuming process of familiarization, continuing education and customer feedback, we are travel experts. We have been on nearly every ship, visited destinations around the world, stayed at various resorts, and trekked many off-the beaten path excursions. We are certified specialists who have completed extensive training on select destinations, cruise lines, resorts, tour operators and more.

Whether it’s a land vacation or a world cruise on a luxury line packaged with shore excursions, there’s only one way to start a relaxing vacation- call us. – Let’s start building your perfect vacation today.

We are also members of Orange County Chamber of Commerce.  

Travel Agent Myths

Myth: Travel agents are expensive.

Truth: Travels agents offer tremendous value to travelers, because they have insider access to deals, group space and upgraded amenities, can customize a cruise experience, and will be your advocate if any issues arise. Travel agents have a large buying power since they are searching and purchasing travel year round, and have strong relationships with each travel brand, which is a benefit to travelers.  What’s great about travel agents is that consumers don’t pay them – the cruise line or tour provider does – so it doesn’t cost any extra money for travelers. In fact; it can be less expensive to use a travel agent.

Myth: I have the Internet, so I don’t need a travel agent.

Truth: The Internet is a great tool for online searching and researching a destination or cruise line. However, a trusted travel agent will be able offer you much more personalized service than online retailers. Travel experts can help break through the overwhelming clutter of so many options, offer tried-and-true recommendations based on their personal travel experience and help narrow down choices to create a customized vacation experience based on your desires.

Myth: A travel agent will cut me out of the research and planning process.

Truth: Working with a travel agent allows you to be as involved as you would like to be in the travel planning process. Vacations are investments – just like you would want to hire a professional to manage a cash investment, you should consider using a professional travel agent to help with your vacation investment. Find a travel agent that has a robust website with information about destinations, or offers ports-of-call details and local weather reports, it’s all about the information they give you to make you an even more educated, savvy traveler. Travel professionals help put the fun back into planning your vacation by relieving any stress.

Myth: Travel agents only recommend products that will earn them the highest commission.

Truth: MSB travel agents work with every type of travel vendor - from cruise ships to hotels to tour operators - and will work with you to see if you have any recommendations. While some travel agents might have a favorite cruise line or destination, it's most likely their recommendation is based off of personal experience. Many travel agents take familiarization trips, so they are knowledgeable about the products they are offering and can give you insider tips to make your vacation even more special. A good travel agent will be associated with a reputable brand, have personal travel experience and have taken travel training courses and earned accreditations. If you want to go on a specific cruise line, just ask.

Myth: I won’t be able to find a travel agent specialized enough to help me with my trip.

Truth: Travel agents specialize in every type of travel imaginable. A good resource is to have a travel agent who knows your market and who understand your travel needs. It’s important for you and your travel agent to “click,” since you will hopefully be a satisfied return customer in the future.

Myth: I can book a vacation myself and save time.

Truth: In today’s fast-paced world, everyone is pressed for time. Why spend four weeks planning a four-day vacation, when a travel agent has the resources, knowledge and sometimes personal experience to help you plan your vacation? Using a travel agent can save both time and money, so give a local travel agent a call now and start planning your next dream vacation.